Onsite Physiotherapy & Injury Prevention Services

As one of the largest providers of onsite physiotherapy services in Australia and New Zealand, Bodycare offers tailored solutions to reduce the cost and prevalence of injuries in your workplace.

The Impact of Injuries on your Workforce

Unattended niggles and aches can lead to expensive claims, lost time, and decreased productivity. In 2021-2022, Safe Work Australia reported work-related injuries resulted in an estimated 9.5 million lost working days among Australian employees.

These injuries not only negatively impact your organisation but also the wellbeing of your employees. Bodycare’s onsite physiotherapy services are designed to manage the musculoskeletal health of your workforce effectively.

Benefits of Onsite Physiotherapy

immediate assessment

Immediate Assessment and Treatment: Employees receive immediate assessment, diagnosis, and treatment of injuries right within your workplace, minimising productivity losses.

cost reduction

Cost Reduction: Onsite treatment reduces costs associated with employees leaving the workplace for offsite health providers.

early intervention

Early Intervention: Onsite physiotherapists facilitate early intervention by addressing niggles, aches, and pains before they exacerbate.

accelerated return to work

Accelerated Return to Work: Onsite physiotherapists expedite the return to work process by providing duty modifications, rehabilitation treatment, and facilitating communication between medical professionals, managers, and injured workers.

cost savings

Cost Savings on Compensation Claims: Early intervention and accelerated return to work practices reduce overall workers’ compensation claims and insurance premiums.

In 12 months, Austral Bricks was able to reduce injury costs by $600,000.

Read the full Case Study here.

Our Approach

Bodycare uses a proactive approach to encourage early reporting, functional movement tests, and early intervention injury management. This ensures that low-grade sprains and strains are addressed before they become a costly burden to employers.

We are committed to going beyond standard physiotherapy treatment which is why we offer comprehensive onsite injury prevention programs that look holistically at the worker and their environment.

Our occupational specialists go above and beyond to provide:

proactive engagement

Proactive Engagement

Actively roaming the workplace, developing relationships and conducting injury prevention awareness such as warm-up programs with staff.

risk identification

Risk Identification

Our specialists are trained in occupational health settings to identify potential risks before they become issues, focusing on preventing injuries rather than just treating them. This includes correct manual handling techniques and JTA’s (Job Task Analysis).

tailored strategies

Tailored Strategies

Our experts take a holistic view of each worker, considering the specific jobs they perform and the tools they use, to develop tailored injury prevention strategies. They provide tailored, on-the-job education and training where required.

injury rate reduction

Injury Rate Reduction

By looking at the bigger picture, we focus on reducing injury rates through comprehensive strategies and preventive measures that impact the culture of wellbeing and are scalable for the organisation.

supportive resources & education

Supportive Resources & Education

We utilise proactive resources such as Hydration and Wellbeing Calendars to remind and engage staff, while asking them to actively choose to support their own overall health.

Our Onsite Physiotherapy Services

Custom Injury Prevention Programs

At the core of our onsite services are robust, custom injury prevention programs designed to mitigate risks in your workforce. Our approach combines proactive initiatives and hands-on treatment to keep your workers fit and healthy. We tailor these programs to address specific workplace hazards, ensuring that every aspect of your operation is covered.

Key elements include:

  • Robust screening procedures
  • Targeted role training
  • Early injury reporting
  • Functional movement tests
  • Return to work assistance
  • Continuous assessment and improvement
  • Access to Exclusive Software

By identifying potential issues before they become significant problems, we reduce the incidence of injuries and associated costs.

Our Exclusive Software

Our analytical software monitors individual injuries and predicts overarching patterns within your workplace. It provides comprehensive insights, tracks data points, presents clear reports, and pinpoints trouble spots.

Organisations have clarity and control over injury causes, allowing further proactive prevention. We ensure consistent communication through email and updates, including injury alerts, progress updates, return-to-work meetings, quarterly analytics, monthly reporting, and strategic planning sessions with stakeholders.

Integration of Wearable Technology for a Comprehensive Solution

To further enhance our injury prevention programs, we integrate advanced wearable technology. This innovative approach allows us to monitor employee movements in real-time, providing invaluable data to prevent injuries and improve overall workplace safety.

Explore more about our Wearable Technology Program.

Best Practice Principles

Our onsite physiotherapy services are guided by best practice principles:

Preventative Measures

Most injuries are avoidable and ultimately preventable.

Education and Communication

We don’t just treat the injuries; we get to the root cause.

Early Detection and Treatment

Paramount to long term health and safety.

Continuous Improvement

Driven by analysing injuries, claims, and incidents.

Transparency and Accountability

Our processes are measurable and sustainable.

Collaborative Approach

We work closely with you to understand your risks, history, and pain points.

Why choose Bodycare Workplace Solutions?

We are defined by our skilled people. Our experienced physiotherapists have a profound understanding of the body, specifically in occupational workplace settings. Supported by our dedicated clinical governance team, they ensure the highest standards of health and safety.

Choose Bodycare for comprehensive onsite physiotherapy services that prioritise early intervention, risk mitigation, and employee wellbeing. Our expertise and commitment to excellence make us your trusted partner for managing the musculoskeletal health in your organisation.

Frequently Asked Questions (FAQ’s)

An onsite physiotherapist attends your workplace regularly to provide treatment and advice to your employees while they are at work. This stops employees leaving the work site for external treatment and allows for immediate treatment of an injury. An onsite physiotherapist can observe workers performing tasks in their regular work environment which allows them to provide informed treatment and advice about injury prevention, injury management and recovery. An onsite physiotherapist facilitates improved communication between the injured worker, the treating physiotherapist and the management or workplace health and safety team by providing regular updates on the progress of the workers recovery.

Bodycare’s onsite physiotherapists provide a detailed explanation of the anatomy of the body area at most risk and emphasise the relevance of the anatomy and biomechanics in that particular body part and the influence it has on causing of an injury in a particular work environment. Furthermore, our specialists discuss the best practices to avoid injury to a body part such as relevant task specific stretches and strengthening exercises and advice.

Bodycare’s onsite physiotherapists are fully trained health professionals who can provide a variety of treatment and advice to your employees, including:

  • Deep tissue massage
  • Spinal and peripheral joint mobilisation and manipulation
  • Dry needling
  • Muscle Energy Technique
  • Myofascial releases
  • Task specific strengthening & stretching programs for postsurgical rehabilitation or return to work training
  • Core stability and balance training
  • Functional task training/retraining.

Injury prevention is more than just physiotherapy. Whilst physiotherapy makes up a component of injury prevention, it’s only one piece of the puzzle. Traditionally, the average employee does not report an injury for as many as 84 days[i]. This length of time can lead to injuries deteriorating and lasting for extensive periods, resulting in expensive claims.

Bodycare’s onsite injury prevention model is successful because it goes beyond treatment provision. We encourage employees to move from a reactive to a proactive mindset by encouraging them to present early for treatment of niggles, aches, and pains before they become injuries. Having our injury prevention specialists proactively roam, observe, and engage with employees and discuss their manual handling techniques, workstation set up and the frequency of breaks and stretches, ensures that low grade niggles and aches are managed before they develop into a costly burden.

This approach empowers managers, supervisors, and employees to take effective actions to attain meaningful outcomes.

Bodycare’s onsite physiotherapists:

Engage with employees while they work, not just in the treatment room
Teach employees how to avoid injury through correct manual handling technique assistance
Can provide treatment and injury prevention advice for work and non-work-related injuries
Can assist with safe return to work for employees on WorkCover claims
Can complete risk assessments and adjust workstations.

Some of the tools that Bodycare use to ensure we are all preventing injuries, mitigating risks, and improving workplace safety include:

  • Manual handling advice and reinforcement
  • Injury prevention insights
  • Proactive roaming and observation
  • Ergonomic assessments and advice
  • Functional movement screening
  • Workplace risk assessments
  • Functional fitness programs.

[i] 84 days refers to the Average Number of Days between an Injury and a Report, WCD 2014

  • Employees are provided with immediate assessment, diagnosis, and treatment of an injury by a trained professional
  • Injuries are treated in a timely and effective manner within your workplace, reducing loss off productivity and costs associated with employees leaving the workplace to be treated by an offsite health provider
  • The availability of an onsite physiotherapy service facilitates early intervention by allowing employees to be treated for niggles, aches, or pains, before they develop in severity
  • Bodycare physiotherapists proactively roam onsite and provide on the job education and training to you employees such as correct manual handling techniques or process improvements to prevent injuries from occurring
  • If an employee is injured, your onsite physiotherapist can facilitate and expedite the return to work by providing modifications to duties, providing rehabilitation treatment, and opening the lines of communication between medical professionals, managers, and the injured worker to create a supportive and practical pathway for returning to work earlier
  • Early intervention and accelerated return to work practices reduce the overall cost of your business’ workers’ compensation claims and insurance premiums.

While both physiotherapists and occupational therapists both do rehabilitative work – the two roles are quite different from one another.

A physiotherapist focuses on treating an individual’s injury (whether that is a torn ligament, fracture or another injury that has impaired their mobility) and works to improve the individual’s ability to perform a movement. An occupational therapist on the other hand will help a person who has suffered an accident or illness live as independently as possible by improving their ability to perform everyday tasks.

Our online booking system

Bodycare has a secure online booking platform making it easy for employees to be booked in for appointments by their managers. This online diary can be accessed by selected management only. The booking software sends notifications or email reminders to both the employee and their manager regarding post treatment instructions or reminders.

Our exclusive injury prediction software

Bodycare’s exclusive, online software program Healthy Workplace Dashboard compiles meaningful injury-related data. Not only does the software serve as a live electronic platform for gathering medical information from patients/employees, but it also actually enables employers to obtain a clearer understanding of the nature of workplace injuries that are occurring, and to measure the effectiveness of the ways in which they are prevented and managed.

Our collaborative approach

We know that to make workplaces safer and less prone to injury an integrated, focused approach around a common goal is necessary. This collaboration involves not only Bodycare and our clients, but all those involved in managing workplace injuries. This includes insurers, brokers, rehab consultants, case managers as well as other medical or allied health professionals.

Our effective communication and reporting

As part of Bodycare’s commitment to delivering a valuable injury prevention service, we will ensure that your team is on the same page as ours across multiple different management levels. Our online software platform also serves a valuable communication tool in that it sends regular notifications to managers across all levels regarding aspects of the onsite physiotherapy service including:

  • Injury alerts
  • Injury updates
  • Red flag updates
  • Offsite treatment updates and notifications
  • Quarterly analysis and presentation utilising software to create a proactive injury prevention program.

Bodycare’s onsite physiotherapists create a proactive environment with the aim that many acute injuries will be avoided altogether however, we understand that injuries may still occur. In this case, Bodycare has established a national network of clinics that employees can be booked into to ensure they receive the best possible treatment until the next session time.

If the onsite physiotherapist is treating an employee with an injury that requires referral to a specialist, or who has reached their treatment limit, the onsite physiotherapist will communicate with the employee’s manager prior to making any referral. If the employee is on restricted duties, the onsite physiotherapist will communicate this to the GP, so they are aware that these duties are available.

If you have a niggle, ache, or pain it is recommended that you see a physiotherapist immediately. Infact the treatment of niggles, aches and pains within 1-7 days is known to significantly reduce the severity of an injury and reduce the likelihood of the issue escalating into a larger problem. This is where the benefit of having an onsite physiotherapist onsite really comes in handy – it ensures that all injuries can be accessed and treated immediately.

Like to know more?

Contact information

Bodycare email


Bodycare phone

1300 222 639

Bodycare location

Level 1, 48 Cecil St,
Southbank VIC 3006,

Bodycare location

Suite 3.06, 55 Miller Street,
Pyrmont NSW 2009,

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