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Psychosocial Hazard Training

Psychosocial Hazard Training

Our Psychosocial Risk Management services are designed to help organisations meet legal requirements for identifying and managing psychosocial hazards. We offer tailored support to guide your workplace through individual stages or the entire process.

Training in Psychosocial Hazards

We recognise that while training is crucial, it alone cannot eliminate workplace hazards. However, it plays a vital role in raising awareness and equipping employees with the knowledge and skills to manage risks effectively. We offer comprehensive workshops and resources designed to help workplaces identify and address key psychosocial hazards, including but not limited to:

  • Designed for senior leaders, this workshop focuses on building confidence and capability in identifying and supporting their team’s wellbeing. By providing insights into some of the key psychological needs that drive human behaviour, participants will learn a practical framework to maximise engagement when it comes to workplace interactions.

  • This session explores the different forms of aggression that can arise with customers and provides practical strategies for managing conflict. Participants will learn key do’s and dont’s of handling customer aggressionand how to support staff in developing effective techniques for prevention and management. The session also covers how to recognise psychological signs of employee distress following aggressive incidents and offers self-care strategies and additional support for managing the aftermath.

  • This session focuses on strategies to de-escalate strong emotions and regulate our own responses in challenging situations. Participants will explore how neuroscience can help prevent reactive behaviour and learn techniques to calm the threat response. The session also covers how to defuse tense situations and introduces a three-part assertive conversation framework to effectively communicate your message.

  • Psychosocial hazards are factors in the workplace that can cause stress. Prolonged and severe stress leads to psychological or physical harm.

    This 60-minute general awareness session will provide an overview of psychosocial hazards in the workplace, along with strategies to prevent harm and build a safe and healthy work environment.

    • Mental health in the workplace
    • An overview of your legal obligations
    • Defining psychosocial hazards and risks
    • A guide to harm prevention and risk management strategies
    • Resources to implement risk management
  • This module can be delivered as stand-alone training or as part of a broader mental health focused session for people leaders. The training is an interactive session that includes information around common forms of sexual harassment, bystander behaviour and strategies, and what leaders can do to contribute to the prevention of sexual harassment in the workplace. This session is also tailored to include specific information relating to the organisation’s policies and procedures around sexual harassment including reporting, support for employees, and resolution options (both informal and formal) should a complaint be made.


Managing Psychosocial Risk in the Workplace

The workplace mental health landscape is shifting and evolving, with legislative changes confusing to navigate.

Our Psychosocial Risk Management services are designed to help organisations meet legal requirements for identifying and managing psychosocial hazards. We offer tailored support to guide your workplace through individual stages or the entire process.

Identify your hazards & assess your risk
We help you assess workers’ exposure to psychosocial hazards through various methods, including risk assessment surveys, focus groups and psychosocial job task analysis. Our approach identifies existing controls, highlights areas for improvement, and ensures you understand the necessary changes to comply with health and safety legislation and Safework Australia’s Model Code of Practice for Managing Psychosocial Hazards in the Workplace.
Consult your workforce
Consultation with workers is essential when assessing and addressing psychosocial risks. We support you in engaging your workforce, ensuring that consultation is effective and aligned with best practices to implement appropriate control measures.
Educate your workforce
We help you build leadership capability to manage work-related factors that impact psychological health and provide training to educate your workforce on strategies for supporting mental health. This proactive approach helps reduce the likelihood of psychological harm in the workplace and fosters a culture of care.

The sessions are delivered by our health and wellbeing team, Healthworks.


Psychosocial Hazard Training

Request a quote for Psychosocial Hazard Training and ensure your workforce is supported.