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Psychosocial Hazard Training

Psychosocial Hazard Training

Our Psychosocial Risk Management services are designed to help organisations meet legal requirements for identifying and managing psychosocial hazards, with tailored support across key areas of the process.

Training in Psychosocial Hazards

We recognise that while training is crucial, it alone cannot eliminate workplace hazards. However, it plays a vital role in raising awareness and equipping employees with the knowledge and skills to manage risks effectively. We offer comprehensive workshops and resources designed to help workplaces identify and address key psychosocial hazards, including but not limited to:

  • Designed for senior leaders, this workshop focuses on building confidence and capability in identifying and supporting their team’s wellbeing. By providing insights into some of the key psychological needs that drive human behaviour, participants will learn a practical framework to maximise engagement when it comes to workplace interactions.

  • This general awareness session provides an introduction to psychosocial hazards in the workplace and their impact on employee wellbeing. Participants will explore how prolonged stress can contribute to psychological and physical harm, gain an understanding of employer and employee legal obligations, and learn how to identify common psychosocial risks. The session also outlines practical harm prevention and risk management strategies, along with resources to support the creation of a safe and healthy work environment.

    This session is available as a 60-minute session for a general audience and as a 90-minute session for people leaders.

  • Change is inevitable – in our work, our lives, and the world around us. While uncertainty can feel uncomfortable, it doesn’t have to be overwhelming. With the right mindset, tools, and strategies, change can become something we navigate with confidence rather than resistance.

    This 60 minute session equips participants with tools to manage and navigate change and uncertainty effectively. It explores common unhealthy thinking styles that can hinder growth, performance, and decision-making during periods of transition, alongside problem solving techniques that build psychological flexibility. Participants gain practical strategies to strengthen resilience, reduce resistance, and build high performing teams that can adapt and thrive in the face of change.

  • This session explores the different forms of aggression that can arise with customers and provides practical strategies for managing conflict. Participants will learn key do’s and dont’s of handling customer aggressionand how to support staff in developing effective techniques for prevention and management. The session also covers how to recognise psychological signs of employee distress following aggressive incidents and offers self-care strategies and additional support for managing the aftermath.

  • This session focuses on strategies to de-escalate strong emotions and regulate our own responses in challenging situations. Participants will explore how neuroscience can help prevent reactive behaviour and learn techniques to calm the threat response. The session also covers how to defuse tense situations and introduces a three-part assertive conversation framework to effectively communicate your message.


Managing Psychosocial Risk in the Workplace

The workplace mental health landscape is shifting and evolving, with legislative changes confusing to navigate.

Our Psychosocial Risk Management services are designed to help organisations meet legal requirements for identifying and managing psychosocial hazards. We offer tailored support to guide your workplace through individual stages or the entire process.

Identify your hazards & assess your risk
We help you assess workers’ exposure to psychosocial hazards through various methods, including risk assessment surveys, focus groups and psychosocial job task analysis. Our approach identifies existing controls, highlights areas for improvement, and ensures you understand the necessary changes to comply with health and safety legislation and Safework Australia’s Model Code of Practice for Managing Psychosocial Hazards in the Workplace.
Consult your workforce
Consultation with workers is essential when assessing and addressing psychosocial risks. We support you in engaging your workforce, ensuring that consultation is effective and aligned with best practices to implement appropriate control measures.
Educate your workforce
We help you build leadership capability to manage work-related factors that impact psychological health and provide training to educate your workforce on strategies for supporting mental health. This proactive approach helps reduce the likelihood of psychological harm in the workplace and fosters a culture of care.

The sessions are delivered by our health and wellbeing team, Healthworks.


Psychosocial Hazard Training

Request a quote for Psychosocial Hazard Training and ensure your workforce is supported.