Aged Care & Community Assessments
Bodycare Aged Care Assessment Services
Bodycare’s Aged Care Assessment Team, working on behalf of the Australian Department of Health & Aged Care are an independent team of assessors under the Single Assessment System. Our team will assist older people and their carers to identify what kind of care will best meet their ongoing needs.
Our team contain a mixture of the following assessment staff:
- Multi-disciplinary clinical staff (health professionals such as medical officers, social workers, nurses, occupational therapists, physiotherapists)
- Non-clinical assessor staff with expertise in the Aged and community care sector.
Our assessment team conduct both home support assessments for people needing access to entry level community support services, as well as comprehensive assessments to determine eligibility for home care packages, residential aged care services (including restorative, respite and transitional care options).
Bodycare Aged Care Assessment services operate across the Southern and Eastern Regions of Metropolitan Melbourne.
To referral, please visit the My Aged Care website for referral or phone 1800 200 422.

Eligibility Criteria
Persons aged 65 years and over or 50 years and over if you identify as Aboriginal or Torres Strait Islander.
People under 65 years of age will usually first require an assessment for eligibility for the National Disability Insurance Scheme (NDIS). For further information on the NDIS in your region please contact 1800 800 110 or visit the NDIS website.
Exclusion Criteria
- People who are not medically stable
- People who do not provide consent for a My Aged Care assessment
Contact information
If you are seeking information about the status of your assessment please contact My Aged Care on 1800 200 422 (Monday to Friday, 8 am to 8 pm or Saturday, 10 am to 2 pm) who will advise you which assessment organisation is managing your referral and how to make contact. The My Aged Care website is a useful resource to help you prepare for your assessment.
Head Office Address: 50-56 York St, South Melbourne VIC 3205
Phone: (03) 8317 5304
Fax: (03) 9957 8164
Email: agedcare@bodycare.com.au
Aged Care FAQ’s
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For community assessments:
- Call My Aged Care on 1800 200 422
- Web form: www.myagedcare.gov.au/referral
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Approximately 60-90 minutes
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Absolutely. We encourage people to invite a support person, next of kin or an authorised representative to attend should they wish.

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